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Due Diligence when selecting the right plumber for the job

When searching for a plumber in Sydney, it is important to research the service provider, price, and value thoroughly. Pro Tip: It’s best to do this before you need a plumber, so you’re not left scrambling for toilet repairs when it breaks down.

The best way to find a residential plumber in Sydney is by asking friends and family for recommendations. It’s often good to ask for more than one recommendation, just if you are not completely satisfied with the first one you come across.

However, you need to go beyond asking for recommendations to the nitty-gritty of the qualifications, reviews, insurance, and competence. 

Hello Plumbing is a plumbing service providing expert repairs and installations in Sydney. To avoid issues with your plumbing, have licensed and insured come to your home and discuss your options.

We pride ourselves on being the best Sydney plumber company, with all the right credentials:


Licensed and insured: We have workers’ compensation insurance, public liability insurance, and of course, a reliable license, too. There’s no more confusion about whether you’re getting the best plumber in Sydney. Our credentials are solid.


Tested for quality: We’re certified by the Master Plumbing Association of NSW  and have been in business since 1980. The Masters plumbing has tested our customer service, responsiveness to complaints, and other factors contributing to quality workmanship—and we scored well above average.


Cost-effective solutions: You work hard for your money, and you also don’t like throwing your hard-earned cash away. That’s why we offer up-front pricing—all of which is itemised, so there are no surprises—and flexible financing options through our preferred partners.


Full-service range: Don’t be fooled by “one-size-fits-all” companies that only do a few things well (and who may not even be licensed). Hello Plumbing is a complete home services provider offering drain cleaning and septic tank pumping, heating systems, hot water, gas fitting, drain relining, and more.


When choosing a plumber, be wary of the following red flags:


  • They refuse to provide proof of their credentials.
  • When you ask for references, they respond vaguely or change the subject.
  • They cannot send you a receipt or invoice for their services.
  • They demand that customers pay cash only.
  • Some plumbers want full payment upfront or a significant deposit
  • They give you a firm estimate before determining the scope of the work needed in person.
  • They give out a verbal quote but won’t provide a written one
  • They will pressure you to sign up for services before fully explaining them to you.


Always do your research before calling a plumber. You want to be sure that you’re dealing with a reputable plumber who is insured and licensed. Look for the following red flags:

Don’t hire an unlicensed plumber! Licensed plumbers must have liability insurance to protect you from accidents that could happen while they are working on your home or business.

Looking to hire a plumber ‘near me?’ Connect with Hello Plumbers—Sydney’s #1 Plumbing choice in an instant to solve your plumbing needs! Hello Plumbing is an award-winning and family-owned business providing affordable, comprehensive 24/7 plumbing services Sydney-wide.

The only call to action is to contact us. Call 1300303055 to get a free quote today!