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About Us

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We have over 40+ years of combined experience in the plumbing industry

Hello Plumbing’s founder, Robert Shipway identified a gap in the Sydney plumbing market. He set out to offer quality service, while being upfront from the beginning about costs, and to be someone his clients could depend on.


Hello Plumbing continues to develop and thrive by providing excellent service with a fantastic team of plumbers.


Just ask the thousands of happy customers all over Sydney!

Robert Shipway

Our Awards

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Hello Plumbing

We are a Sydney plumbing company that focuses on a trustworthy relationship with their clients. We have 40+ years of experience in plumbing maintenance and there is no issue we cannot solve.

With 40+ years of combined experience, we have become a trusted name across Sydney. Providing first-rate, reliable plumbing services with 6000+ happy customers.

We also love doing our bit to help make our local community a great place to be a part of. That is why we proudly support Make A Wish Australia and the Hornsby Ku-ring-gai Women’s Shelter.


Years of combined experience


Large Projects Completed


Satisfied Customers


Interesting Facts

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Heating Water Accounts For About 25% Of Household Energy Use


Average Number of Litres of Water Used per Sydney Household Every Month


Average Number Of Times People Use A Plumber Per Year


Litres of Water Wasted From One Leaking Tap Per Month


Why Choose Our Plumbing Company

Every Hello Plumbing customer is always given the highest level of service.


From giving an honest, obligation-free plumbing quote with quality advice through to delivering an outstanding solution and result for your plumbing problem. We then check-in with you to make sure everything is functioning as it should be and you’re still happy, well after one of our expert plumbers has visited your home or business. No hidden costs. No surprising fees.

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Local Business Awards

Since 2018 we have been recognised as a local business that goes above and beyond – providing an exceptional customer service experience.

2020 Winner 2019 Finalist 2018 Winner
HP Award

2021 Awards Winner

These awards are judged independently and impartially by the ProductReview Data & Content Team. As such, these awards cannot be bought, nor be influenced by commercial relationships.


This year, out of more than 75,000 eligible nominations, 181 products & services across over 129 categories were selected as winners of the ProductReview Awards for 2021.


Winning this award demonstrates that Hello Plumbing is one of the best and most reliable purchasing choices available to Australian consumers in 2020.


We cannot have done this without you!