About Us

Plumbers you can Trust!

Who we are

Hello Plumbing is a company that focuses on a trustworthy relationship with their clients. We have over 20 years of experience in maintenance plumbing and there is no issue we cannot solve.

Hello Plumbing’s founder, Robert Shipway identified a gap in the Sydney plumbing market. He set out to offer quality service, while being upfront from the beginning about costs, and to be someone his clients could depend on.

Over the last few years Hello Plumbing has developed and thrived by providing excellent service and having a fantastic team of workers.

Just ask the thousands of happy customers across the Northern Beaches and all over Sydney!

Learn more about our team below!

Why Choose Us

Reliable and Always On Time

Family Owned and Operated

Sydney and Northern Beaches


Meet the team

We’re not only a friendly bunch, but pride ourselves on only hiring the most hardworking, honest and reliable plumbers.

Robert Shipway

Robert Shipway


Aka ‘Big Man’
Andy. L

Andy. L

Plumber & Drain re-lining technician

Aka ‘Nollzey’

Andy has been with Hello From the very early days. He is a friendly guys with a massive amount of plumbing knowledge. He specialises in Pipe Relining and leak finding and always goes out of his way for his customers. His hobbies include Footy, Golf and Wake boarding

Jeff. S

Jeff. S

Office Admin

Aka ‘The Old Fella’
Jack. Be

Jack. Be

Apprentice 1st year

Aka ‘Jackie Chan’

Jack Be is a friendly young man who has been with Hello Plumbing for a long time. He’s always smiling and friendly and a vital member of the team. jack might look young but don’t let that fool you Jacks knowledge in Drainage and Pipe-Relining is second to none and is one of the leading Patch experts in Sydney.
He’s very talented in all aspects of plumbing.

Tony. O

Tony. O


Aka ‘Tee’

Tony is an incredibly friendly guy, His plumbing knowledge is second to none and specialises in Drain repairs, Pipe Relining and fault finding. There is never anything Tony cant solve. Tony goes above and beyond for all his customers.

Callum. R

Callum. R


Aka ‘Callsy’

Cal is a happy and cheerful bloke who loves a chat and a beer after a hard day at work. His plumbing knowledge in Pipe-Relining, Taps & Toilets and Fault finding is second to none. Callum’s level of customer service to his customers is outstanding.

Jack. Br

Jack. Br


Aka ‘Brooksy’

Jack is a very friendly and vital member of Hello Plumbing. His knowledge in Hotwater units, Toilets, and Pipe-Relining is outstanding. Jack always goes above and beyond for his customers there is never a moment when Jack isn’t smiling


Happy Customers

We called Hello Plumbing after finding their name on our local community Facebook page. What a marvellous recommendation it was! The boss is apparently on holiday and he can rest assured that the business is in excellent hands. Andy and Jack handled four necessary repairs with great knowledge and efficiency and were absolutely delightful young men. We will certainly be calling Hello Plumbing for any future work.

Patricia Blume

After being let down by a number of plumbers we were delighted to have Hello plumbers (Andy) turn up on time with a very professional attitude. The work was to a high standard and very efficient. Would definitely be using them in the future!!!! Thank you

Mel Brailey

Andy and his team were absolute professionals, they attended the home of my elderly parents when they had a plumbing issue! Andy couldn’t do enough for them! So grateful! Please don’t hesitate to use them, because I know who I will call again

Jo Burgess

Callum did a fantastic job in our apartment. We called Hello Plumbing to fix our sink and dishwasher and they went above and beyond our expectations. Such a professional job and friendly staff! I would not recommend anyone else if you have a job (even small) to do. The Google Reviews are great but from my point of view Google should offer us the opportunity to put 6 stars to Hello Plumbing 🙂

Jérôme Fournand

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